Last updated: 23 September 2026
Wesbeam Pty Ltd ABN 89 004 268 017 (Wesbeam, we, us or our) respects the privacy of the individuals we deal with and is committed to managing personal information responsibly.
This Privacy Policy explains how Wesbeam collects, holds, uses and discloses personal information.
Wesbeam handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where they apply.
What is personal information?
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable. Depending on your interaction with Wesbeam, we may collect different types of personal information.
Information we may collect
Personal information collected by Wesbeam may include:
General contact and business information
name;
business or employer;
position or occupation;
postal or business address;
telephone number;
email address;
details of enquiries or correspondence;
customer, supplier or business relationship information; and
preferences relating to communications from Wesbeam.
Website and online service information
Where you use the Wesbeam Website or interact with online functionality or services, we may collect:
contact details;
project or job information;
plans, drawings and documents submitted to Wesbeam;
enquiries made through online forms, live chat or other digital services;
Internet Protocol (IP) address;
browser, device and operating system information;
pages viewed, links followed and documents downloaded;
referring websites;
approximate location derived from technical information;
dates and times of Website use; and
other information generated through cookies, analytics and similar technologies.
Recruitment information
If you apply for employment or register an interest in working with Wesbeam, we may collect information including:
name and contact details;
date of birth;
address;
employment history;
qualifications, licences and skills;
resume and supporting documents;
work availability;
citizenship, residency or right-to-work information;
referee details and references;
relevant licences, clearances or checks;
information provided during interviews or assessments; and
other information reasonably required as part of the recruitment process.
Where relevant to a role and permitted by law, recruitment processes may also involve sensitive information such as health information or criminal record information. We will only collect sensitive information where permitted by law, including where you have provided consent or where collection is otherwise authorised or required.
Please ensure you have permission before providing Wesbeam with personal information about another individual, such as a referee.
How we collect personal information
We generally collect personal information directly from you when you:
visit or interact with our Website;
submit plans, drawings, documents or project information;
contact our sales, technical, engineering, customer service or other teams;
use our live chat, enquiry forms or other online services;
register for events, communications or other Wesbeam activities;
deal with Wesbeam as a customer, supplier, contractor or business partner;
apply for employment or register an expression of interest;
provide information by telephone, email, in person or through an online form; or
otherwise interact with Wesbeam.
We may also receive personal information from other parties where appropriate, including employers, customers, suppliers, recruiters, referees, professional advisers, business partners and service providers.
Why we collect and use personal information
Wesbeam may collect, hold, use and disclose personal information for purposes including:
responding to enquiries and requests;
providing products, services and customer support;
providing structural engineering, design or technical services;
receiving and responding to plans, documents or project information;
communicating with customers, suppliers and industry partners;
managing commercial and business relationships;
processing recruitment applications and managing talent pools;
carrying out employment screening and recruitment processes;
operating, maintaining and improving our Website and online services;
monitoring Website performance, security and usage;
conducting research, analysis and business planning;
managing events, factory visits and stakeholder engagement;
communicating information about Wesbeam, its products, services, resources, events and activities;
protecting our people, systems, information and property;
preventing fraud, misuse or security incidents;
meeting legal, regulatory, insurance and governance obligations; and
establishing, exercising or defending legal rights.
Where practicable, you may interact with Wesbeam anonymously or using a pseudonym. In some circumstances, however, we will need to know your identity in order to provide a service, respond to a request or meet legal or operational requirements.
Cookies, analytics and similar technologies
The Wesbeam Website uses cookies and similar technologies to operate the Website, understand how it is used, improve user experience, measure Website performance and support marketing and communications activities.
Information collected may include IP address, browser and device details, Website activity and referring pages.
Wesbeam may use third-party technology providers to provide analytics, advertising, live chat, website functionality and related services. Those providers may also use cookies or similar technologies in accordance with their own privacy policies.
You can generally manage or disable cookies through your browser settings. Disabling some cookies may affect the operation or functionality of the Website.
Who we may disclose personal information to
Where reasonably necessary for the purposes described in this Policy, Wesbeam may disclose personal information to:
Wesbeam employees and authorised personnel;
contractors and consultants;
IT, website, cloud hosting and cybersecurity providers;
CRM, analytics, communications and marketing providers;
live chat and online service providers;
engineering, design and professional service providers;
recruitment providers and employment screening providers;
insurers, auditors, legal advisers and other professional advisers;
customers, suppliers and business partners where appropriate;
government agencies, regulators, courts or law enforcement bodies where required or authorised by law; and
another organisation in connection with a proposed or actual corporate transaction, restructure, sale or transfer of a business or assets.
We do not sell personal information to third parties.
Overseas Disclosure
Some technology, cloud, analytics, marketing, recruitment or other service providers used by Wesbeam may store or process personal information outside Australia.
Where Wesbeam is likely to disclose personal information to an overseas recipient, we will take reasonable steps required under applicable privacy laws in relation to that disclosure.
Service provider locations and technology arrangements may change from time to time. Wesbeam will update this Policy where a material change affects how personal information is managed.
Direct Marketing
Wesbeam may use contact information to communicate relevant information about our products, services, resources, events and business activities where permitted by law.
Where required, we will obtain consent before sending commercial electronic marketing communications.
Marketing emails or messages will provide a way to unsubscribe. You can also ask us at any time not to use your personal information for direct marketing.
Wesbeam will action unsubscribe requests in accordance with applicable law.
Security of Personal Information
Wesbeam takes reasonable technical, organisational and physical measures to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
These measures may include access controls, security systems, technology safeguards, internal procedures and restrictions on who may access personal information.
No method of transmitting or storing information is completely secure, and Wesbeam cannot guarantee the absolute security of information transmitted through the internet.
Retention of Personal Information
Wesbeam retains personal information for as long as it is reasonably required for the purposes for which it was collected, to meet business and legal requirements, or otherwise as permitted by law.
Where personal information is no longer required and Wesbeam is not legally required to retain it, we will take reasonable steps to destroy it or de-identify it.
Recruitment information may be retained for a reasonable period so that an applicant can be considered for current or future employment opportunities.
Accessing or Correcting Your Personal Information
You may request access to personal information Wesbeam holds about you or ask us to correct information you believe is inaccurate, out of date, incomplete, irrelevant or misleading.
We may need to verify your identity before responding to a request.
In some circumstances permitted by law, we may refuse or limit access. Where required, we will explain the reason for doing so.
Wesbeam will respond to access and correction requests within a reasonable period.
Privacy Enquiries and Complaints
If you have a question, concern or complaint about how Wesbeam has handled your personal information, please contact:
Privacy Officer
Wesbeam Pty Ltd
190 Pederick Road Neerabup WA 6031
PO Box 217 Wanneroo WA 6946 Australia
Telephone: 1300 362 148
International: +61 8 9306 0400
For recruitment-related privacy enquiries you may also contact:
We will review privacy complaints and aim to respond within a reasonable period.
If you are not satisfied with our response, you may be entitled to make a complaint to the Office of the Australian Information Commissioner (OAIC).
Data Breaches
Wesbeam maintains processes for responding to suspected or actual data breaches.
Where required by the Privacy Act, Wesbeam will notify affected individuals and the Office of the Australian Information Commissioner of an eligible data breach.
External Websites
The Wesbeam Website may contain links to external websites and services.
Wesbeam is not responsible for the privacy practices of third parties. We recommend reviewing the privacy policy of any external website or service you use.
Automated Decision-Making
Wesbeam does not currently use personal information in automated decision-making systems to make decisions that could reasonably be expected to significantly affect an individual's rights or interests.
If Wesbeam introduces such systems, this Privacy Policy will be updated as required by applicable privacy law.
Changes to this Privacy Policy
Wesbeam may update this Privacy Policy from time to time to reflect changes to our business, technology, legal obligations or information handling practices.
The current version will be published on the Website and will show the date it was last updated.
Contact Wesbeam
For general information about Wesbeam:
Wesbeam Pty Ltd
190 Pederick Road
Neerabup WA 6031
Australia
Telephone: 1300 362 148
Website: wesbeam.com